During this Vision Dinner, Roland van den Berg, Managing Director & Online Business Director at AS Watson Benelux, will share his experiences with initiating this project, including bottlenecks and successes. He will also share his view regarding future expansions of e-commerce solutions in the retail industry. You are most welcome to join this Vision Dinner!
Roland van den Berg, A.S. Watson
Managing Director & Online Business Director
Roland van den Berg is responsible for AS Watson's ecommerce activities in The Netherlands and Belgium (Kruidvat.nl, Trekpleister.nl and Kruidvat.be) and overall responsible for Trekpleister as Managing Director, member of the Benelux board of directors reporting to the CEO. Prior to AS Watson, Roland was director of eCommerce and member of the board of directors at Jumbo Supermarkten. He has also worked at OC&C Strategy Consultants and Unilever.
Group SVP Composable
As Valtech’s SVP for Composable, Pascal works alongside global brands to help them reach their online ambitions. With more than 20 years of experience working across the digital and ecommerce spectrum, he has been influential in helping some of the world's best-known companies to transform their businesses across both the B2B and B2C space.
To maintain its position as the world's largest international health and beauty retailer, AS Watson constantly searches for innovative ways to stay ahead in the (omnichannel) battle for customers. One of its latest innovations is the introduction of a new business model for the Kruidvat-divison: the Kruidvat Marketplace. The marketplace is set to become a one-stop destination for customers, offering a wide variety of products from third-party partners. However, while fully embracing the marketplace approach, some challenges arise. For example, scaling this e-commerce platform leads to an increased volume of products, transactions, and user traffic. But how do you integrate all technologies and manage inventories? How do you ensure a streamlined customer experience?
Location: Restaurant de HFSLG, Vossenlaan 28, 3735 KN Bosch en Duin
17:30 | Start program (including presentation, discussion and a 3-course dinner)
20:30 | End of formal program, opportunity for informal networking
Directors of E-commerce & Omnichannel
During this Vision Dinner, Joost will elaborate on ICI PARIS XL’s digital strategy. He will also share his perspective on finding the right technology to support a digital strategy and what future innovations, such as (Gen)AI, could mean for further developments. Sign up for this Vision Dinner if you are eager to learn from Joost’s presentation and enter into an open discussion on these and other topics with other executives from the field.
During this Vision Dinner, Kai Janssen, Head of Retail at Decathlon Netherlands will discourse how he and his team make impact by applying an customer-centric approach instead of a solution centric approach. By leveraging customers insights, they optimise the offer for the Dutch (both in products and in services). Kai will share how and why Decathlon will become the sport hub for every sport(wo)man. After the presentation, there is the opportunity for an open discussion with Kai and the other participants. You are most welcome to join!