During this Vision Dinner, Joost will elaborate on ICI PARIS XL’s digital strategy. He will also share his perspective on finding the right technology to support a digital strategy and what future innovations, such as (Gen)AI, could mean for further developments. Sign up for this Vision Dinner if you are eager to learn from Joost’s presentation and enter into an open discussion on these and other topics with other executives from the field.
Joost van Bergeijk, ICI PARIS XL
Director Marketing & Customer Experience
As employee at A.S. Watson since 2006, Joost van Bergeijk has overseen branding, Ecommerce, and CRM across multiple countries. With a diverse background spanning Unilever, Ahold Delhaize, and L'Oréal, Joost’s two-decade journey reflects a passion for tools, enhancing e-commerce, and driving customer-centric strategies. Currently, Joost spearheads innovative digital marketing and commerce strategies in his role as Director Online, New Business & Technology Benelux at ICI PARIS XL.
How do you build a customer experience where each touch point generates value for your customer and your brand? How do you move customer service from reactive problem solving to proactive brand advocacy? Join us for a Vision Dinner with Joost van Bergeijk, Director Online, New Business & Technology Benelux at ICI PARIS XL, during which he will share how their omnichannel commerce and customer service strategy is set up to build a superior experience, creating loyal customers that see ICI PARIS XL as more than just a retailer.
Location: Buitenplaats Sparrendaal, Hoofdstraat 89, 3971 KE Driebergen-Rijsenburg
17:30 | Start program (including presentation, discussion and a 3-course dinner)
20:30 | End of formal program, opportunity for informal networking
Chief Ecommerce Officers and Directors of Ecommerce
At a unique Vision Dinner for IT, Data, and Digitization leaders within the government, Marcel Thaens, CIO at the Province of North Brabant, will share insights from his own experience on how data can be optimally utilized for these challenges. He will discuss aspects such as how he ensures the quality of data within the organization and addresses ethical and legal considerations, especially in light of the upcoming mandatory algorithm registry. If you are interested in these topics, you are warmly invited to be inspired by Marcel's story and engage in discussions with him and other participants.