Virtual Round Table | Operational Excellence & Organisational Transformation at Jacobs Douw Egberts

September 21, 2021

During this Virtual Round Table, Michiel Jacobs, Global Operational Excellence Director at Jacobs Douwe Egberts Professional, will discuss issues like 'where to play?', "how to win?' & 'how to execute?'. By doing so, he guides you through the process of operational excellence within JDE. He specifically will address the organisational & cultural challenges that come with implementing an effective transformation. Interested to hear his story? Feel free to apply!

  • Small scaled peer session
  • Open dialogue by means of the Chatham House Rule
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Michiel Jacobs

Global Operational Excellence Director

Before Michiel became responsible for Operational Excellence at JDE, he filled various positions such as International Retail Trade Director and Director Strategy Out-Of-Home division. Before that, Michiel worked at Unilever, where he set up a channel based retail organisation in Brazil. In the Netherlands, he was responsible for the Ice Cream Division.


JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee or tea. Today, JDE unleashes the possibilities of coffee and tea in more than 100 developed and emerging markets.


Due to a high pace of technological developments and higher customer expectations, many organisations need to transform at a 'break-neck pace'. Applying Operational Excellence in all business units allows organisations to keep their competitive edge. However, many organisations experience difficulties in applying end-to-end agile operational innovations that optimize current business.


16:55 | Call in on MS Teams meeting
17.00 | Start program including presentation and discussion
18.30 | End


Directors Transformation, Strategy, Innovation, Operation and HR

Main language



  • Participants have to meet the previously described target audience.
  • If applicable, our partners will be presented with every application.
  • During all our sessions, the Chatham House Rule applies. This means that the participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed. This means that no report, no photos and no recordings are made of the meeting. The presentation will also not be distributed to the participants afterwards.

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