In this Vision Dinner, Bastiaan Gerrits, Director IT Mass Market at KPN, will elaborate on digital/IT pro-jects of recent years and the organisational transformation that made this possible. KPN’s Tech depart-ment has transformed into an agile organisation, which led to increased productivity and the ability to respond faster, better and more effectively to the wishes of the customer or changes in the environment. Bastiaan will highlight the most important learnings and wants to discuss organisational changes and the challenges the future will bring, such as scaling Agile and DevOps.
Bastiaan Gerrits, KPN
Director IT Mass Market / Agile Theme Lead
Bastiaan Gerrits has been working at KPN since 2008. In April 2019 he is appointed as Director IT Mass Market, where he leads the IT DevOps for the consumer and wholesale market and manages the online/omnichannel domain. Furthermore Bastiaan is responsible for improvement of Business and Operational Support Systems. Over the past years, he has led many projects that are part of KPN’s digital transformation.
As a supplier of telecommunications and ICT services, KPN finds itself in a fast-moving market. It is essential to transform and innovate to stay one step ahead of the competition. This requires a customer-centric approach as well as a solid internal IT infrastructure. Large technical changes, however, require organizational support and sometimes even organizational transformation.
17:00 - 20:30
Location: Utrecht or Amsterdam Region
Directors of Information and Technology
During this Vision Dinner, Dirk Gemke, one of the directors in Air France-KLM’s CIO Office, will take you on his digital transformation journey. Dirk will share which challenges Air France-KLM faced in their journey and how they tackled this with the right solutions. Jan van Boesschoten, Digital Platform Manager at VodafoneZiggo, will share his experiences while implementing digital transformation within VodafoneZiggo and why they are still able to be relevant to customers in an ever competitive digital landscape.
In this Virtual Round Table Bas van Essen, IT Director at CBS, and Frank Ossewaarde, Manager Information Management and Process Design at the RVO, discuss the developments of Agile working within their organizations and the associated challenges. In addition, it will be discussed how this contributes to other components within the digital transformation, such as the development and implementation of new information technologies, and the practical implementation of IT policy.
During this Vision Dinner, Piet Voesten and Wim Klavers will elaborate on how they use Accident Mapping to evaluate, assess and improve three resilience focus area’s within VodafoneZiggo: crisis management, business continuity and continuity of society. In their strive towards innovation, they not only work together with private parties but also cooperate closely with the University of Twente and several Governmental agencies. Piet and Wim will share their lessons learned from this cooperative approach and share some of their ambitions for the future (the Resilience Centre of Expertise and the private Sector Crisis Academy). After their presentation, there is a moderated discussion with Piet, Wim and the other participants. You are most welcome to join!