Accelerating digitization from Hyperautomation: Leadership in process automation at ABN AMRO

February 15, 2022

During this Virtual Round Table, Erik Beverlo, Director Process Automation at ABN AMRO, will discuss management issues in process automation, such as the following: how do people from across the entire organization, such as back office employees or account managers, have the tools to do their work more efficiently? And can't IT employees become 'makers' themselves? What resources do you need as an organization to be a frontrunner in optimizing business processes? And what is the promise of “fusion” teams to be able to work truly agile?

Would you like to participate in an interactive approach to these themes and gain insights that may apply to your organization? Then you are most welcome at this session!

  • Small scaled peer session
  • Open dialogue by means of the Chatham House Rule

Erik Beverlo, ABN AMRO

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Erik Beverlo

Erik has now been active for ABN AMRO for 12.5 years, during this time, he led among other things, the credit management department and the second-line service desks of the Bank. As CDO for Neuflize OBC and Director Digital Processing, he was responsible for various digitization projects within the Western European branch of private banking. As Director Process Automation, his current range of duties covers the entire breadth of the organization. Erik is working on the digitization of the Bank's KYC center, the Operations Back office and the Front Office. Erik's insights are eminently relevant for organizations that want to expand the possibilities for creation from both workforce and customer by improving digital processes.



A private banking transaction to another continent once went through a letter process that took several days. Such a process is now completed in a fraction of a second. Over time, not only the speed of a process, but also the (information) security and its integration in the organization must be achieved. While the financial industry has gone through a comprehensive transformation process, there is always room to develop new customer capabilities and further increase user satisfaction. In transformation, it remains important to leave services at the basis of innovation. To what extent can old systems be a bummer, because they hinder transformation and innovation? And are systems the core of the problem?


16:00 - 17:30

Microsoft Teams


CIO, CDO and Directors IT/Transformation

Main language



  • Participants have to meet the previously described target audience.
  • If applicable, our partners will be presented with every application.
  • During all our sessions, the Chatham House Rule applies. This means that the participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed. This means that no report, no photos and no recordings are made of the meeting. The presentation will also not be distributed to the participants afterwards.

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