During this Virtual Round Table, Nanette van Schelven, Director General at Customs, will discuss how the Dutch cabinet decided in 2020 to separate parts of the Tax and Customs Administration, Allowances and Customs. Nanette discusses the challenges and opportunities that the unbundling brings. After the presentation, there is room for extensive discussion and interaction with Nanette and the other participants. You are most welcome to participate in this meeting!
Nanette van Schelven , Customs
Nanette has built a long and distinguished career within the national government. Before she took up her position as Director General at Customs, she fulfilled several administrative roles at, among others, the IND and the Ministry of Agriculture, Nature Management and Food Quality. Guiding Customs through the unbundling process is one of the biggest challenges of her career, but also one that Nanette tackles with great enthusiasm.
In January 2020, the government decided to unbundle the Tax and Customs Administration, Benefits and Customs departments. The goal: less complexity and improved governance. In this way, Customs, as an independent directorate-general, can respond more specifically to current affairs. This should improve services to citizens and businesses. However, the unbundling also brought major challenges: how do you develop a long-term strategy as an executive organization in a short period of time and, just as important, how do you implement it? And how do you do this in the midst of major developments such as Brexit and internal digitalisation?
Location: Microsoft Teams
16:00 - 17:30
For government stakeholders
During this Vision Dinner, Chris Koeman, President at Sakura, will share how he is embedding a disrupting model for the healthcare market, which is an unusual approach. Furthermore, he will also share how Sakura benefits from this transformation. Are you interested in how to bring a new business model to an emerging market? And do you want to interact and share insights with your peers? Then you are most welcome to join this small-scaled and confidential Round Table!
During this Vision Dinner, Gordon Smit, Global IT Director at Hunkemöller, will give a presentation. More information will follow soon.
Ohad will focus on the effectiveness, sustainability and implementation of technologies related to practical innovations offline and the increasing interaction with online platforms and touchpoints, creating an omnichannel that optimises customer experience. Furthermore, Ohad will discuss A.S. Watson’s digital transformation, such as the shift to the cloud, edge computing, and other tools that have been adopted to increase the effectiveness of the data strategy. A large part of the session will be dedicated to discussion and interaction with, and amongst participants. You are most welcome to join!