A Holistic Approach to Innovation | The omnichannel approach at A.S. Watson

March 21, 2023

Ohad will focus on the effectiveness, sustainability and implementation of technologies related to practical innovations offline and the increasing interaction with online platforms and touchpoints, creating an omnichannel that optimises customer experience. Furthermore, Ohad will discuss A.S. Watson’s digital transformation, such as the shift to the cloud, edge computing, and other tools that have been adopted to increase the effectiveness of the data strategy. A large part of the session will be dedicated to discussion and interaction with, and amongst participants. You are most welcome to join!

  • Small scaled peer session
  • Open dialogue by means of the Chatham House Rule

Ohad Elzur, A.S. Watson

Sign up
Ohad Elzur

Director Store & Promotion Technology

Ohad Elzur is a leading figure in digital transformation and innovation. With nearly 20 years of experience in the retail and software industry, he is bringing new capabilities to A.S. Watson by leading the creation of strategic, functional and architectural changes. After six years of management experience at software developer Retalix in Israel, Ohad relocated to the Netherlands and started working for AS Watson in 2010.

A.S. Watson


As one of the fastest growing industries globally, the retail industry has to keep up with changing technology and trends. From data security threats to meeting customer demands and expectations, companies are faced with challenges relating to digital innovation. How can we formulate a strategy that focuses on the development and implementation of new technologies? How can we optimize in-store technology and the connection to online retail?


Location: Microsoft Teams
16:00 - 17:30


Event for Directors of Information, Retail Technology and Omnichannel

Main language



  • Participants have to meet the previously described target audience.
  • If applicable, our partners will be presented with every application.
  • During all our sessions, the Chatham House Rule applies. This means that the participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed. This means that no report, no photos and no recordings are made of the meeting. The presentation will also not be distributed to the participants afterwards.

Contact information


Do you wish to be informed about our upcoming sessions? Subscribe to our monthly agenda!